Best Western Parco Paglia Hotel

The staff were super friendly, breakfast was great, the room was spacious and super clean. Would recommend 100%

- Hôtel très propre - Grande chambre - Personnel souriant et serviable - Petit déjeuner classique même si un peu simple - Bon rapport qualité/prix

- Le lit bébé était en supplément, je trouve ça assez choquant pour un hôtel - Emplacement utile pour une étape mais loin du centre - Parking payant mais des places sont disponible devant l'hôtel (non sécurisé)

Breakfast and staff were the best!

I had problems with my phone GPS which made it hard to find the property. Some local people helped me out as I don’t speak the local language and directed me to the hotel, such nice people all around the area. I love Italy

The bed.

The location is horrible, right in the middle of nowhere, in an industrial area. when I checked in I was given a smoking room, without being asked if that was ok. After I complained I was given a non smoking room, however, the advertised free WI-Fi did not work in my room. I complained on the first night and was told they tried to fix it but would have to wait for the next day. On the next day I complained again but it was not fixed. At the end of the second day I was offered another room with WI-FI working but I refused since I would have to pack and unpack again and I was already leaving the next day. This was unacceptable for a Best Western hotel and advertised as being 4 stars. Upon reading other reviews in Booking I noticed that someone mentioned there was no WI-FI in the 3rd floor. Surprise, my room was on the 3rd floor too, so this was a known issue and they put me in that floor knowing there was no Wi-Fi. What a deception with this hotel ! The breakfast also required extra payment, which, again, is absolutely ridiculous, since the charge was only $5 euros. The room had this shower and toilet surrounded by glass, which does not work if you would like privacy. Fortunately I was alone in the room. The staff was polite.