Pullman Adelaide

This hotel was right in the middle of the city and was close to pretty much everything! Comfortable bed and easy pick up/drop off zone at the front

I think the bath towels should be a bit closer to the shower instead of the bathtub

Great variety of food and drink.

Nothing

Close to Rundle mall with very close parking

Comfy bed.

Asked for early check-in and never received a clear answer, when I arrived at the hotel they promised a call when the room was ready…they never called. If early check-in in is not possible or highly unlikely, hotel staff should just say do. I didn’t get the opportunity to use any hotel facilities because it was a one night stay and got to my room late due to commitments and the lack of a call to advise the room was ready. The coffee pod machine was not appropriately cleaned, I had to pump tanks of water through before making a coffee. Only 4 coffee pods, 2 decaf, were provided!! It is hard to work out how this hotel achieves 5 star status. Charging a fee to do a bed turndown is outrageous at 5star. No toothbrush, only for a suitcase stand for a small suitcase. Larger suitcase needs to be opened on the floor.