Lime Tree Hotel

La proximité avec le centre, le personnel, le cadre la chambre

Le changement du matelas est à prévoir pour notre chambre.

Spacious , chef very accommodating and the girl at the breakfast very helpful

Check in 15.00 being in flexible especially when it was just an hour early and was a cold wet weather but he offered a towel when we checked considering we were completely drenched as we weren’t allowed to check in , charging additional for coffee when already paid for breakfast when it wasn’t a true cappuccino was only filter and we had to add milk on top . The place was creaky and noisy

Exceptionally friendly staff and wonderful large room with very comfortable four poster bed and sofa. Excellent en suite and facilities. Lots of lovely extra touches including welcome chocolates. Fabulous breakfast. Great stay and we will be returning. Thank you.

The breakfast and the breakfast staff were good. The bathroom is good and the room was big. Location is good.

Stayed here on my wedding night, I’m local to Fort William but wanted to have something special on a special day. Was disappointed with the customer service. I had put in my booking requests it was my wedding night and had told the staff when I arranged to have my mum drop off my luggage that it was because it was my wedding night. This wasn’t acknowledged AT ALL not even by the night receptionist when me and my husband were stood in front of him, literally in my wedding dress. Not a single congratulations or even a smile, just awkwardly asked what time we wanted breakfast. There was nothing in the room about it either. It’s just a bit crap when you’ve paid £300 to stay down the road from your house and there’s nothing to make it feel special at all. I wasn’t expecting rose petals or anything but just some acknowledgment and maybe a smile. I felt like all the staff apart from at breakfast were really awkward, it doesn’t reflect the price point or the look of the place at all. I had grown up thinking the Lime Tree was one of the nicer hotels in Fort William but sadly my stay didn’t reflect this. The decor of the room was also a bit tired and the bed uncomfortable.