Grand Hyatt Incheon

Walking distance to the airport as we arrived after the last shuttle staff were super friendly

Thin walls, able to hear clothing swish on people in the hallway

We travelled as a family of 3, but only a room with a single double bed, or two single beds was available. An extra roll in bed was available, but there would have been no space left in the room to move. Also, 14,000 won for a room service coffee??!

Clean

None

Location very convenient for the airport, the facilities are really good.

The offer of the buffet dinner at £50 a head is a stark contrast to the really good authentic Korean restaurants around the corner that would feed a family of four for less than that and with better quality food! I booked in January, so it was a bit of a surprise to turn up in August to be told they didn’t have a record of my booking. Apparently the hotel had split between east and west branches and not told Booking.com or me, so it was a nervy few minutes while I had to prove that I had indeed booked and paid some months prior. Eventually a room was sorted, but a bit of a mess considering it’s supposed to be 5*