Caroline Old Town Square Hotel

Great location! Staff is exceptional and friendly! Breakfast was very good

Excellent place to stay in the centre. Comfortable, quiet. Super friendly people.

This small, charming hotel sits right in the heart of Prague. The atmosphere is absolutely unique — it feels as if you are staying in a little room in a castle, almost like a guest in a fairy-tale kingdom. The location is simply unbeatable. You walk through the hotel’s archway and find yourself right on the Old Town Square, next to the Astronomical Clock. The room had everything we needed: clean, comfortable bedding; fresh towels; slippers; coffee capsules and a coffee machine; tea; and even lovely macarons. We were also offered a bottle of wine upon arrival, which was a very nice touch. There is no restaurant in the hotel, but this is hardly an issue given the fantastic central location. The reception also offers cookies, tea and water, and there are plenty of cafés and restaurants just outside. The staff were very friendly and welcoming. A lovely place with a truly special atmosphere. We really enjoyed our stay and would happily come back.

Breakfast was not huge in terms of choice, but everything we tried was tasty, and we easily found enough for a good breakfast.

The location

When we arrived at our destination the receptionist informed me that I had to go to another location to pick up my key but when we arrived there the receptionist at that location informed us that the first receptionist could have given us the keys but didn’t for some reason and encouraged us to mention this fact. Also I had requested for a double bed but it turned out that there were two twin beds placed together so there was a wooden barrier in the middle. There was no water boiler in the room to make tea and the only bin was a tiny one in the bathroom.