San Ignacio Resort Hotel

Staff is very attentive and responsive - showed genuine interest in our experiences Several meals ( lunch and breakfast )were outstanding Optional services and programs are terrific - Santos who lead the Birding event was exceptional

Added fees were irritating and bordered on excessive Dinners were not on par with lunches, and our expectations - reminded us of "wedding food" - some aspects pre- prepared not memorable

My experience at this hotel fulfilled all my expectations! The staff went above and beyond to look after me . My room was beautifully clean comfortable … the location and ambience of this hotel is quite special … definitely worth it ! The on site guides and drivers in particular Santos really made my experience even more special by showing me wildlife I would never have seen otherwise ! Thank you !

Nothing !

We booked the Jungle room. There were 3 full size beds, 2 in one room and one in another, plus a sofa that could turn into a couch. We had a huge covered balcony with 2 tables each with 4 chairs and a hammock overlooking the jungle. The beds were comfy and the pillows were nice. Great air conditioning and they even had a CO monitor in the room. The shower was great with hot water and the pool was perfect. Breakfast included for 2 so we paid for the kids. They helped us when our airlines lost our bags and lent us towels for the ATM tour. They had mosquito spray we were able to purchase as well. Their tour to Tikal was absolutely amazing as well! Trip of a lifetime well organized and Hugo the guide was 100% perfect.

I didn't love how long breakfast took to make. We had tours to catch and that was tricky. Once we learned we could pre order the day before we were much happier. Wish we would have known that on arrival.

The staff makes the place. They were wonderful, friendly and amazing. For that reason we would return. They were also responsive when the water shut off one night and kindly comped the brunch buffet. The birding was incredible and the young man leading it was inspiring.

Sadly our room was in the sun basement and without the humidifier going smelled moldy. It was also quite costly but we reserved later than we wanted.