NH Bogota Urban 26 Royal

The facilities very well maintained and breakfast was excellent

They did not have usb or c type outlets for phone chargers

Personnel professionnel, chambre belle est calme, tout est propre

Le personnel était gentil

Pas de air climatisé et pas de extracteur d’odeur dans la toilette

Honestly...only its location that was convenient for the purpose of my stay.

Very disappointing experience overall. The attitude at check-in was unfriendly and immediately gave a poor first impression. My room (607) was located on the 6th floor facing a very busy intersection, and the traffic noise was unbearable, making it extremely difficult to get a good night’s sleep. That's the reason I checked out a day earlier. Breakfast was probably the saddest I’ve experienced in Colombia. The selection was extremely limited, with only two types of fruit. The coffee was watery and almost tasteless, and the soup tasted like water with Maggi cubes. For a hotel at this level, I expected considerably better quality and variety. Cleanliness was another major issue. The room was not properly cleaned, the hallways were dirty, and plates from room service were left sitting on the hallway floor for the entire day. Even basic amenities were lacking—there was no drinking water provided in the room. Unfortunately, between the service, noise, cleanliness, and very poor breakfast, I would not recommend this hotel.