Osada Śnieżka koło Karpacza

Very nice location. I was very positively surprised by the food. Both dinner and breakfast were delicious and offered a great variety of options. The breakfast was especially impressive, as we often stay in hotels and dine in hotel restaurants, and here everything was exceptionally well seasoned and flavorful, which is not very common. A big kudos for providing complimentary drinks with dinner, including tea, coffee, water, and beverages from the juice dispenser. I was a little concerned about the crowded dining rooms after reading some other reviews, but in reality it was much better than I had anticipated. The apartments are spacious, the beds are comfortable, and the atmosphere in the evening is beautiful. The overall concept of the resort, especially for families, is excellent. If you are travelling with a dog, there is plenty of space for walks nearby, and we appreciated the thoughtful touches such as a dog bowl, poop bags, and a dog towel waiting in the apartment.

Firstly, the overall resort looks a bit worn and in need of maintenance. This applies both to the apartments and the outdoor areas. You keep noticing many small issues that could be fixed quite easily. Even the fence next to the parking lot was missing numerous screws. The shower in our apartment was particularly disappointing. Looking at the photos, it appears modern and comfortable, but the reality was different. The control panel did not work, several of the shower functions barely operated due to low water pressure, and the whole structure felt shaky and unstable. The biggest disappointment was the wellness area. The promotional photos strongly suggest a modern wellness facility with both indoor and outdoor saunas. However, the outdoor sauna area is completely separate and can only be rented privately by individuals or groups. The pricing is not readily available and must be obtained from reception, which is something guests should be aware of in advance. The pool and sauna area was very crowded with children. We knew this was a family resort, so that in itself was not an issue. Unfortunately, there is no separation between the pool and sauna zones. Children often play around the cold plunge barrel, making it difficult for sauna guests to cool down and relax after a session. It is also a pity that there are no adult-only hours except on Fridays and Saturdays. Another drawback is the limited opening hours. Check-in starts after 4:00 PM, while the wellness area closes at 8:00 PM. Once dinner is included in the schedule, there is very little time left to fully enjoy the facilities. We booked at the last minute and received what I consider a fair price, so overall I am satisfied with the value we received. However, had I paid the full rates I see on many other dates, I would have left feeling quite disappointed.

Nice huge apartments, awesome play areas for kids, proper gym and sauna/pools

That’s personal preference but I would prefer harder bed and bigger duvet

Amazing resort, a real paradise for kids, they will never get bored, free animated bus tours daily, indoor and outdoor playgrounds, amazing swimming pools , inflatable jumping toys and daily amusement programs. Great apartments with spacious terraces and beautiful views . Very nice staff, we loved it here and would definitely come back!

No cleaning service unless you’re staying more than 4 nights, No washing machine in the apartment Breakfast was delicious but every day it was almost the same with little variations, no croissants or muffins for example, no oatmeal porridge. The most negative thing was that the plates at the breakfast were so smelly, this happens when you clean the plates in the dishwasher but without rinsing, especially when they are dirty with fried eggs or meat. They need to rinse them well and use dishwasher deodorant. I write this review just to help improve the amazing service they offer , otherwise everything was perfect and I recommended Osada to all my friends

only location, close to Karpacz

Place for the dinner(conference room in -1 stock without windows), food for dinner still same, nothing suitable for children, only pommes and chicken nugets). Crowded rooms for breakfest, if you want place with windows. Very poor program for children-no mascot, no all day programe. Thes are advertising huge programm for children, bur during the day nothing. Gym totally disaster, no bellls, broken machine, you can work on it ( lost screws, worn out equipment- simly does not work).