Great location and very helpfull staff and owner!

L'accueil chaleureux du personnel, les ruelles de la médina et son charme.

Rien de particulier.

Benbrahim ha sido muy atento con nosotros, fue flexible con la hora de chek-in y los desayunos en la terraza son la mejor manera de empezar el día antes de pasear por la medina. La ubicación del Riad también inmejorable, cerca de la plaza Jemaa el-Fna, pero en una calle muy tranquila sin el bullicio típico de la plaza.

The only positive thing is the location - it's in the medina, on a walking distance from Jemaa el-Fnaa and most of the historical sites. Bus stop of line 19 (from/to airport) is also close by. It's located on a small, narrow street which is quiet at night.

The owner (manager) lady was very rude, unfriendly and she spoke only Arabic, no other languages. It was very hard to communicate with her. Every time we asked her something or told her that something is not working in our room, she acted like we are some kind of enemies or intruders, not her customers. In fact, no one from the staff could speak English. We had to use Google translate. The problems started from the minute we entered the riad. They have apparently messed up something with our reservation and seemed really confused. We've lost 15 minutes waiting for them to stare confused at an Excel file while speaking something in Arabic. Then they finally gave us the keys for a room. The drain of the bathroom sink was not working. We reported that to them and they gave us a new room. It was tiny. The bed was taking up 95% of the room so there was barely any space for baggage or even walking. There was no liquid soap in the bathroom. Room was very cold at night and the A/C was not heating the room properly, so we had to ask for additional blankets (that was a challenge given the language barrier). We had to ask every time about new towels or soap.