Great location nice bedrooms and clean.

The location, apartment is well equipped, beds are comfortable and the unit is quiet despite being in a very busy section of town.

There are about 100 stairs to climb which might be too many stairs for some people.

The location was central to amenities, a bakery next door and plenty of cafes and restaurants. Ricardo’s communication was excellent, checking to make sure we didn’t need anything and if everything was okay. He was very patient with us when we couldn’t open the door with the code given.

There was a bit of noise from the road but it didn’t bother us.

The hosts were friendly, considerate, and efficient in working with us ahead of time to access the apartment. The air conditioning, dishwasher, and washer worked well and made the stay more comfortable. The beds were comfortable enough. We basically had what we needed for our stay. The location is EXCELLENT being a few steps from the center of the Chiado district. That was perhaps the very best part.

More than anything, the apartment is VERY much in need of an update and a deep cleaning. The walls were dirty (cracked in many places) and the paint was marked up everywhere by the many, many people who've staid there. (The photos must have been taken when the apartment was first updated several years ago.) The furniture was beaten up and stained in many places. The word that kept coming to mind was "shabby." There were 6 flights of stairs, which was not ideal, but that was expected. We'd requested early check-in at 2:00 pm (3:00 pm being the normal check-in time), but the apartment wasn't actually ready until after 4:00. The managers were kind and apologetic about it, for sure.