Nova Hotel Yerevan

Nova hotel est super bien situé, tout est joignable à pied. Il est facile de sortir en soirée, au restaurant. Vous n'avez pas besoin de prendre de taxi si ce n'est pour vos excursions en dehors de Yerevan ou le vieux Yerevan. L'établissement est moderne. Il faut noter un personnel jeune et bienveillant. Toujours disposé à rendre service lorsque celui-ci est demandé. Ma chambre disposait du comfort attendu pour ce type d'établissement.

Je regrette qu'il n'y ait pas de baignoire, et l'insonorisation si vous avez le sommeil léger certains vacanciers ne font pas attention. L'insonorisation avec l'extérieur laisse à désirer également.

Very helpful staff, central location, good and comfortable room

Variety at breakfast

Very clean. Staff were very helpful and polite.

The staff at the hotel were truly exceptional. Everyone was incredibly helpful, willing to assist whenever needed, and consistently warm and friendly—especially with our children. Their kindness and smiles made a very positive impression. • The room was spacious with a good layout, offering comfortable areas for a family. • The hotel was clean throughout, and the location in Yerevan was excellent, making it easy to explore the city. • Breakfast was good, even though the variety was limited.

Despite having our request for a double bed confirmed before arrival, we discovered two single beds pushed together and covered with a double sheet to appear as one. This made sleeping arrangements difficult for our child and consequently for us. • The baby cot, which had also been confirmed in advance, arrived without a mattress—only a folded blanket placed inside. When we requested a mattress, we were informed none was available in the correct size. This resulted in our 20-month-old sleeping intermittently in the stroller, which significantly affected our rest. Had we known this earlier, we would have reconsidered our booking. • The pillows were quite old and lumpy, filled with poor-quality material that made them uncomfortable. Overall, while the staff and location were outstanding, the issues with the bedding—especially the baby cot and the poor-quality pillows—had a considerable impact on our stay. With improvements in these areas, the hotel could offer a much better experience for families.