HOTEL Viviana

地段很好，四周比较安静，性价比非常高

第一次入住的时候密码锁没有电了，跟客服询问了比较多的次数后，才了解到备用钥匙的地点。希望以后可以关注入户门锁的电量情况。

Great location, 8-10min walk to kokusai shopping street.

Dejlig lejlighed med godt lysindfald, meget plads og velindrettet. God beliggenhed i forhold til byens liv og stationer.

Det ville have været dejlig med lidt salt, peber og lignende. Det ville også have været rart med et lille tørrestativ på terrassen.

The location, quality of the room/amenities were great. Very close to the port as well as great restaurants.

We had an awful check in experience. I had booked two rooms, of which both had issues with the front doors. the key pad on one door malfunctioned and didn’t work and the code were given for the other door was wrong. So we were left stranded with no way entering the apartments. The only way to contact the apartment was via landline instead of whatsapp I had to pay extra for that and then when I eventually got through, their advice was to just wait for their response which was via the messenger portal on booking.com, but that response took a while and we’re still stranded. There was no offer of compensation or compromise.