Accomodation Verona - City Centre

Clean, friendly staff, close to venue and old town for exploring

Fridge a little ineffective Would have liked fruit at breakfast

The accommodation is in a good location near the Arena di Verona. The historic city center and major attractions are within walking distance. The room was comfortable and adequately heated. The owner was very friendly.

We experienced some communication issues. On the day of arrival, we did not receive the self check-in instructions as agreed the day before via WhatsApp. On the day of arrival, we had difficulty contacting the accommodation through Booking, WhatsApp, and by phone. On the entrance door, there were two different phone numbers written on two seemingly identical notes (only one number is listed on Booking), which we did not notice at first. After unsuccessful calls to one number, we tried the other, and then everything went smoothly. It would make sense to have all phone numbers written on a single note or also published on Booking. There is room for improvement regarding breakfast, for example fresh croissants.

All good

The space was secure and very central to the city, only steps from the Arena. A single key card was your access to the apartments and the electricity within the room. There was a small breakfast provided in the mornings between 8 and 930a with a nice view. Juices, pastries, cereals, yogurts and fresh brewed espresso were self-serve in a common area. Despite the small spaces and the appearance that these were converted into multiple B&B rooms within a larger space, they were well sound proofed. The host was very nice and asked briefly about our stay and adventures for the city. Though, we never learned his name. Some small toiletries were provided, which was nice.

From the moment we checked-in the toilet was an issue. It ran incessantly and quite loudly as we entered the room. After leaving a message for the host, he asked us upon check-in the next morning for more details and by the evening had attempted to address the issue while we were out exploring the city. Unfortunately, after a few uses it wouldn't flush and continued to run... We had a non-working toilet the entire stay. Which, arguably is an essential amenity while traveling. An offer for a discount on our stay would have been appreciated, however, was not. The room was quite small for two people, but sufficed for a short stay. There was minimal airflow from the window and we could not seem to get the AirCon to work.