Location. Quiet. Easy communication with staff. Clean,cozy, great WiFi!

Paying a city tax upon check in. They should include it in the Booking.com fees! Lots of stairs!!

It was central and very comfortable.

Nothing

L'accueil en personne et la communication whatsapp était super. On est venu nous remplacer un ventilateur défectueux en 10min.

Tout le logement et le quartier est extraordinaire. On était en plein canicule avec beaucoup de moustiques... s'il y avait une moustiquaire sur la porte-balcon de la chambre ou les fenetres du salon, on pourrait profiter de la nuit pour rafraîchir la température vu qu'il n'y a que des ventilateurs et pas de clim.

The apartment is very well located in a charming old building just few steps from the main area of Bergamo Alta, it is modern and nicely designed and a great space for a family of 3. It is a lovely place IF you are staying during winter or not during the hot months of summer!! Instructions for the key collection and how to get in the apartment (we arrived very late) was very clear and easy to access.

During summer (we stayed in July) it is boiling hot!! I was expecting an AC as it is mentioning air conditioning at the property facilities description, however when we arrived at 2am, the flat was so hot inside (the windows were closed) that none of us slept!! During the day I asked for the possibility of providing at least a fan, but we didnt get one. We left every single window opened for the whole day and the whole night on the next night, again, no one slept, it was super hot, the street light and noise was disturbing because the windows were open. We ended up having a long journey next day on our way back home extremely tired due to the lack of sleep for 2 nights. I wish I knew in advance there was no AC so I would never book it during summer.