Cianciana

The location is perfect for the bus station, train station and a quieter base away from the center but easily walkable. Danilo was the best host you could ask for. His communication before arrival and throughout my stay was prompt and unbelievably helpful! He showed me a map of the main sites, let me drop my luggage off early and even came to say goodbye when I checked out. The room had everything I needed, the bed was comfortable and I would happily stay here again!

Just note that there is a lit of stairs up to the property, I had not noticed this anywhere on the description or reviews!

Bed very comfortable a/c amenities bathroom large and roomy.

No coffee maker pillows a little hard water was lukewarm. Nothing that would prevent me from recommending though.

Un séjour absolument parfait ! La chambre était très cozy, propre et confortable, avec une salle de bain/toilettes privatives. Tout était vraiment parfait. Mais surtout, je tiens à remercier le propriétaire pour son accueil. C’est une personne sincère, très gentille et disponible. Il m’a donné énormément d’informations utiles sur la ville et m’a aidée chaque fois que j’en avais besoin. On sent vraiment qu’il prend soin de ses invités et qu’il souhaite qu’ils passent un bon séjour. Si Airbnb permettait de donner une note supérieure à 10, je lui donnerais sans hésiter ! 😄

Rien

- The location was the best part, everything was close. - It was clean and we had a balcony which was really nice to sit and relax. - The host offered us coffee many times and gave us recommendations upon arrival.

- Horrible check-in experience. We requested a late check-in when making the booking and provided our estimated arrival time and we also followed up by message in April, well before our stay in June, to make sure everything was arranged. The host confirmed that this would not be a problem. However, on the night of our flight, after we sent our boarding passes, the host informed us that he did not understand our arrival time and that check-in would not be available when we arrived. His communication was rude and unhelpful. The host’s tone and messages made us uncomfortable, and as we were already boarding our flight, we were worried about losing our accommodation entirely. We therefore responded politely with “we didn’t understand” and tried to de-escalate the situation, despite having previously communicated our arrival time and received confirmation that a late check-in would be possible. As we were already boarding our flight, we had to urgently find alternative accommodation for the night. This resulted in an unexpected additional cost of €128 for a hotel room. Screenshots of our messages and requests have been provided. - The bed in our room was really uncomfortable. It was 2 single beds pushed together and at night you would slip into the the space between.. We couldn’t sleep well at all.