Bernina Express Eco Rooms&Breakfast

Very nice and cute little accommodation in Tirano. The place is well maintained and taken care of. The staff was friendly and polite.

We stayed at the 4th floor of the hotel and our bathroom was close to the chimney from the restaurant downstairs. The result was to have a bad smell from the kitchen to the bathroom. We had to keep the bathroom door closed.

It was a big unit and clean.

No heat yet and it was freezing.

This property was top quality and very clean and well organised . Right across from train station and was convinient for the early checkout and the early Bernina express start . Bonus had a washing machine and full kitchen

Nothing

Proximity to the station

Finding the place was difficult and confusing despite the message giving directions. Despite the name stating b&b, breakfast was not included which for the price paid should have been. The building the room was in was dark and seemingly unsafe and there was no ability to ensure the door was completely locked as there was no key or lock on the door. We put a chair there to feel safer. Our room was not as described. The photos on the booking site were completely different. I’d booked a twin room with a balcony so that I could air some clothes. There was no balcony. When I questioned this at the other building’s reception I was told there were no other rooms and to contact the owner. The owner has not responded to my messages. The kettle was dirty, had something floating in it and needed a good clean out, hook in the bathroom was loose and a few of the spotlights in the ceiling were not working and yet I was told this room had been recently refurbished.