Good location, friendly and amenable staff on call.

There were a few out-the-way areas that hadn't been cleaned properly (behind doors, the soap tray by the shower) though the place was otherwise very clean. We know the staff were so amenable because many little things messed up so we had to call them a couple of times - the heating was set too high and at the wrong time, and my key fob number wasn't accepted when I returned it to the key dropoff so I had to call them. There were also some little janky things, like the lamp whose shade was ripped or the side tables whose tops came off a little when we tried to move them. Most annoying was the dodgy front door which meant I nearly got locked out when fetching our cases! (Luckily a kind neighbour let me in). It made the place feel cheap, though considering the price I can't exactly complain about that!

It was very warm and cosy and the flat was spotless, it felt very homely

Just a couple of small things like the TV table legs were wobbly their was a small leak on the towel rail in the bathroom

The apartment was comfortable and in an excellent location with lovely sea views.

Everything was great, the only improvement I would suggest is the distance away the key collection and drop off point is from the apartment. This is located behind the Kylestrome hotel and so is a bit out of the way especially when arriving by train.

Location was good as was parking, Staff went out their way to deliver another parking voucher

Shower head was dirty and put us all off using the shower. Fridge was broken and water in the bottom. Standard lamp in livingroom did not work and windows overlook sea require to be cleaned