The owners of this property are great! Communication was quick and they were very accommodating when we arrived a couple hours early. The property is an older cottage in a neighborhood that is going through a lot of updates. That said, this comes with older home character. Some repairs and a lot of cosmetic work is needed. It would also be helpful to label drawers where supplies are located (hair dryer, outlet power strips, etc.). We didn’t find those until our last day since we didn’t go looking through the dressers.For location, it’s directly in the middle of the two nearest train stations, so if you plan to tour London, be prepared for a half mile to mile walk back at the end of your day. We did this several times, including in the dark and it was safe, just tiring after an already long day exploring London. The walk to and from the station with luggage was a bit much though. I would suggest getting a car transfer or using the bus to get you closer to the property when arriving/departing with luggage.