The Rajbari Bawali

Gorgeous hotel with exceptional staff. Food was delicious and pool very nice. We were there during the festival so it was beautifully decorated with live entertainment.

The WiFi wasn’t consistent and there were a few power outages. There was also a smell of paint in the room which I think was due to the redecoration work.

Hospitality. Specially Mr Manish Das and Mrs Shampa. They helped and assisted us very well.

Except the breakfast the a la carte food taste and quality needs to improve as their cost is quite high.

First of all, the rooms and property were all very well maintained, and were restored using high quality materials. While the rooms did lack a television set and had dim lighting, neither of these bothered us during our stay. The rooms and bathrooms were tastefully designed, using marble and crown moulding to remind us of the hotel’s royal history, while not feeling dated.

However, our main complaints were about the service. When entering and leaving the hotel, many staff were there to greet and help us. In contrast, in the restaurant, the staff were, while polite, very inefficient. An example of this is the lunch service, where we ordered a thali which supposedly had unlimited veg refills. However, we ended up having to ask twice before we received refills. Another example was in the breakfast buffet, where a staff member offered to bring the omelette I ordered from the egg station to my table. After 30 minutes, there was no sign of the staff member, and we ended up leaving the buffet.

Staff behaviour is excellent and they tried their best to give a homely feeling. I found this best in entire period.

The price is extremely on a higher side. I have travelled many tourist destinations where much better location was available on much lower price. Room rent should not be more than 5k . Besides this food served in lunch doesn’t match price. Food price is extremity high and taste could have been better. In a word found this overhyped. All paid digital marketing created this hype. The road conditions are pathetic for this location. Though they have nothing to do on this.