ARCOTEL Donauzentrum Wien

Easy check in and check out

Everything was superb!

Newer hotel, easily accessible no matter how you get into town. Well connected by public transport and at the back of a large shopping centre. Excellent sized room with everything you need for a short stay. Spacious restaurant with excellent breakfast options. A rare modern hotel I've been to that didn't mess around with the appearance of the sink, which is very commendable.

There is no fridge in the room. If you happen to be there at a time when the shopping mall is not open at the hotel, there is not much to visit in the vicinity of the hotel. Confusing check-in process.

Everything. Cleanness, location, delicious breakfast. It is located right by the metro. There is an easy access to a shopping mall and a supermarket. The rooms are very clean, and size wise very sufficient. This is the only hotel we choose to stay every year we visit Vienna.

There is nothing we don’t like about the property. We visit Vienna every year at least 1-2 times and this is the only hotel we stay

The hotel has a very good location, with metro access within a 5-minute walk, which made getting around very convenient. The rooms themselves were well maintained and the beds were comfortable.

The room design lacks privacy and is not suitable for families with children. The bathroom doors were transparent, and the room was filled with mirrors, which made something as basic as taking a shower very uncomfortable—especially with kids in the room. It became a daily struggle. This setup might make sense for couples, but not for families. We had clearly selected children as part of our booking, so the hotel was aware of this in advance. When we raised the concern, we were told that all rooms are designed the same way. Also was difficult to locate hotel first with Google Maps from airport. It’s near to a shopping mall but was confusing. Once we got a hang of it, we found easier ways out.