Loved the jazz band, hotel was very clean, staff were very helpful

Dans k ensemble plutôt bien mais pas du tout adapté pour ceux qui souhaite le calme et l intimité d un Riad

Les va et vient et le fait d avoir un restaurant dans un Riad ..

Great music and excellent food in the Bistro - made my birthday weekend a huge success. The staff were very kind and helpful. Only a few minutes from the main square, so a fabulous location.

Poor service in the Caravan bar. Breakfast was not great - lack of choice or variety. There is no common area for relaxing during the day (that we found.) A tour of the Riad would have helped.

Beautiful place nice room good position. Most of the staff was nice.

The hotel's common areas were unclean; there was a constant, terrible odor outside my room—a mix of food smells and general filth. The stairs and walls leading to the rooms were dirty and scuffed. People coming in from outside for dinner were seated on our floor as well, causing confusion and encroaching on the space and peace of mind of the guests staying there. There was no regard for the guests or their tranquility—certainly not what one would expect from a 5-star hotel. The hotel is full of cats sleeping inside the building—on sofas, chairs, and tables where dinner is served, and even in the kitchen. I saw the concierge feeding a cat from a can right on the reception desk with my own eyes; he moved it away as soon as he noticed me approaching. There is absolutely no concern for cleanliness or for people allergic to cat dander. A staff member was very rude to us, swearing in Arabic; the incident was reported to the management, and he was friendlier the next day. However, on the morning of our departure, when he walked us to the taxi, he displayed the same hostile attitude.