Garden Hotel

The Hotel is nice, the room was perfect for our family of three. The mattress was very comfortable, as was the extra bed. The hotel’s location is good, and you can reach the city center by tram in 15 minutes. The Nikola Tesla Museum was also very close by. The hotel has parking and a breakfast buffet. It was definitely the highlight of the hotel. The breakfast offered a variety of protein options, breads, cheeses, coffee, fruit, and more. Everything was delicious. The cleaning staff and the breakfast staff was very nice. The housekeeping and breakfast room staff were very kind and welcoming. Despite the hotel’s minor issues, we really enjoyed our stay and would recommend it as a very good option in Zagreb.

The air-conditioning system is quite old, and the room could get very cold at times, with no way to adjust the temperature. The hot water stopped working briefly, and we were told that it was because too many guests were taking showers at the same time. On the first night, there was a very unpleasant smell coming from the bathroom drains.

Comfy bed Great pillows - got the special foam ones

Breakfast should start at 6/6.30 so able to get to 8 am your start Trams are noisy through night

Very clean, room comfortable and staff extremely helpful

Strange dining room set up

Staff were great. Polite and very helpful. Location was excellent. Close to the centre and around the corner from the trams.

In general, the hotel was quite shabby and in need of some attention. The photos on Booking.com really don't reflect the place as it is now. Rooms lack any tea or coffee making facilities. Showers seem to be possessed and change water temperature all of a sudden, from warm to cold, and then really hot. Also not great that all rooms are connected to a central heating / air conditioning system, so rooms cannot be adjusted individually. When we first checked in we were given a room at the front of the hotel. It was very small with a damaged fridge that kicked out a lot of heat. Throughout the night we the trams passed loudly and we could hear people making a lot of noise until 4.30am. I know it's close to a city centre, but rooms like this should have sound insulation. This had nothing of the sort. I complained about the room and the noise in the morning and, to the receptionists credit, we were moved to a bigger room at the rear of the hotel. It was very quiet.