Bon emplacement

Les places de parking

Les lits était pas très confortable ont senté bien les ressorts Problème avec l’eau chaude quand on a voulu se doucher le deuxième n’avait plus d’eau chaude L’isolation de l’intérieur vers le couloir est pas top on entendais les gens rigolais parler etc bon il est vrai que le jour où les gens repecterons les autres ça sera déjà un bon point l’hôtel n’y ai pour rien.

Le calme

-

Poor instructions to access the property, even after we called 3 times for help. First of all, the confirmation email must explain how far the rooms are from the reception desk and what is the safe road downhill - especially when the provided adress takes us downhill and away from the highway where the reception desk is located. With extreme weather conditions, as we were asked to come to the reception without proper warning of the routes uphill, the car was stuck on the slope with great risks of sliding backwards in the dark. A tow truck was required to pull the car uphill. This inconvenience costed us 3 hours in the evening, 1 hour the next day, and most importantly our mental peace. It is crucial that these safety instructions are given to customers.