Royal St. Kitts Hotel

The rooms are absolutely amazing. Home away from home.

The only thing I didn’t enjoy was my birthday dinner, I expressed my grievances with the server but other than that everything was well.

Very spacious room, perfectly fitted; two wide pools; very kind and effective staff

The room was serviced and cleaned every second day

It was a tranquil environment. The staff were helpful and welcoming. Overall a wonderful stay!

The room was in a beautiful location on the lake with a pretty view and was peaceful apart from the music from the pool and bar area. Generally the staff were lovely and very helpful although often the messages given to the front desk weren't communicated to housekeeping. There is a nearby supermarket opposite the hotel, which is convenient. The gardens are well-maintained. I recommend that they give the same care and attention to the rooms and building maintenance as they do to the gardens maintenance. The nearby beach was full of seaweed so not suitable for walking or swimming.

The room was in need of a thorough deep clean. It appeared that only a surface clean had been carried out. A single wipe of the floor clearly indicated that it had not been properly cleaned or mopped for some time. I arranged for housekeeping to bring a mop so I could clean the floor. The outside room doors and walls throughout the room were marked with dirt and would benefit from repainting. The paint on the balcony was blistering and peeling, giving the area a neglected appearance. The brown carpet was heavily thick with dust and required a deep clean. Overall, the poor level of cleanliness and maintenance created a gloomy and uncomfortable atmosphere, making the room feel rather depressing. The hotel is very overpriced for what they deliver and does not provide international standards.