The Stockton Arms

Good size room. Very clean and comfortable

Bathroom could have done with more lighting

Truly, everything. From the cleanest rooms, including the bathroom, I've ever stayed in. Anywhere in the world, from 5 star to 3, this was the cleanest. There wasn't a stray hair anywhere, a dust bunny, anything! The decor, the layout, the comfort level of the furniture. It was the suite I felt most relaxed in during this visit to the UK. Add to that the excellent level of service they gave throughout. I knew they had stairs, it's clearly stated, so had planned to reduce my luggage and only take up a little. I was on a long haul, 2 week trip and had a lot with me. However, they took every piece of that heavy luggage up for me. Then to my surprise, when I was leaving, they had advised the staff member that would be on site to listen for me so they could do the same down the stairs too. It was a lovely and much appreciated gesture. However, it wasn't just the things that were personal to me. They don't serve meals, though breakfast is available in the breakfast room and you pick anything from the multiple options you would like. They do provide menus to the excellent restaurant a few minutes walk away, I ate there each night. The thing that really made me smile, they provide crockery and cutlery so if you choose to bring something to your room, you don't have to hope they included the flimsy plastic cutlery you begged for on your order or hope the packaging is robust enough to eat from. A thing that I often experience when I'm away. These thoughtful touches are what makes it clear when they decided they were going to launch their business, they were going to do their absolute best to do it in a way that makes their guests as comfortable and welcome as possible. The photos are an accurate picture of the suite. Ultimately, all that's left to say is that I will be staying again when I'm back for my annual UK trip.

Not really a "didn't like", especially since I know the area and because I had the windows open overnight but if you are sensitive to road noise you may want to see if they have a suite / room available that's not by the road. It didn't impact me but I think it's something to be aware of.

great location , this pub does not serve food , but the Mashey arms just around the corner did excellent food , ( 2 minute walk ) this pub is also located in a very nice residential area and was safe

New owners just recently took over my telly did not work and the alarm went off at about 11.30 and was going off for about an hour also heating was turned down to 16 degrees at night so it was cold in the room shame really as it has fabulous reviews with the old owners