Great location and wonderfully hospitable staff.

The breakfast cafeteria could be better, a basic patisserie would have been good, but in fairness great coffee.

Location and price

Bed not soft

Efficient and effective service. Professional and friendly staff. The staff were quick to sort out any complaints. The two bedroomed apartment was spacious and luxurious.

The location is good with amazing view of the city and the apartment is very spacious with a decent kitchen. The rooms are clean, the shower had good hot water. Good aircon. The staff are kind. You can access the gym at Hotel Africana but beware it’s only open during 6-8pm, and does not provide you with water (they have water but no cup to drink in). Among the good and bad I think it is a value for money if you’re not planning on working in your room.

Too slow or close to no WiFi, the Airtel network was bad in the rooms. No decent desk to work. At check in around 2pm there was no one at the reception - apparently they were at lunch but you should have someone there or should have informed me that they cannot receive me at 2pm beforehand. The noise is what got me most. You can hear everything through the low quality walls - I could hear that beep of the aircon from the room next door. The bathrooms are clean but the smell from the ventilators is awful - I think someone was smoking cigarettes and weed which I could smell every day. Beds are clean but I was bitten by a small insect most likely a bedbug. Towels are not washed until asked. For laundry you can order at cost but is expensive and came back semi-dry. They also staple your clothes with labels (even your underwear) although my laundry came back with someone else’s tshirt so not sure if it’s working...