Hotel San Agustin Plaza

Ubicación y comodidad

Fairly modern hotel, well constructed and easy access to the underground carpark. We booked this hotel on very short notice as the premises we originally booked, was only accessible via 4x4 jeeps. The review scores were relatively high and that is why we were a bit dissapointed overall. The beds by the way were extremely good. Besides the discomfort of other things, we slept very well.

Almost no paintings and a lot of hard materials were used in the hotel. No carpet anywhere, no textiles on the concrete walls, so sound and noise travels all through the hotel all day every day. We had booked a family room, however with no airconditioning, not even the possibility to get fresh air in the room, and you really need that with 2 teenagers. There was 1 small window, but this window open the room up for all the lobby noises. There was also no window to look outside and see what the weather was like. The room felt like a bunker or a panic room. Furthermore, the hotel doors were not fitted with sound filtering silicone knobs so every door closed in the hotel could be heard. Especially the tour people leaving the hotel at 04.30 could all be heard closing their doors in the middle of the night. I would say this is relatively easy to solve.

great room / service / breakfast

the breakfast staff was inexperienced

El desayuno fue muy pobre

El precio