HOTEL AD Residence

Gli host erano molto disponibili e attenti alle nostre esigenze. Ci hanno anche permesso di tenere l’automobile in garage fino alle 14 la mattina del check-out. Brioche spettacolari.

We stayed in apartment Stelvio and we loved it. We arrived slightly after our arranged check in time due to traffic and Dario was so kind and friendly when we arrived and our change in arrival time wasn't a problem at all. He helped us with our luggage with a trolley which was very appreciated as it was fairly late and we were tired. The apartment was beautiful and spotlessly clean. The fridge had fruit juice, milk, water for us. Dario left fresh brioche from the bakery for us outside out front door every morning and the apartment had jams and nutella to enjoy too. A wonderful coffee machine with good brand of coffee pods. The apartment had a larger sized balcony than we expected and it had a beautiful view of the mountains and town. Picture attached! The accomodation felt very safe and secure - especially with the underground parking. The location was perfect for us as it was in the centro of the old town and so we were minutes away from everything. It felt peaceful and calm where we were. Bormio is a nice town and everyone is very friendly - large selection of restaurants, bars and shops in a beautiful part of the region. We also forgot a jacket/shirt in the apartment and Dario has been very kind and posted it to us without a problem. Thank you for everything!

Everything was great!

Ausgezeichnete Lage mitten in der Stadt. Sehr schöne, hochwertige Ausstattung. Netter und immer ansprechbarer Host.

Der Hahn der morgens immer um 7:00 Uhr oder manchmal auch schon um 6:30 Uhr krähte. Dafür kann die Unterkunft aber nix.

The location is quite good, close to the town center. The building is fairly new, the apartment is in good condition, and it has all the necessary appliances.

The staff do not speak English. They seem to understand some basic English and can reply using simple words, but this makes resolving any questions or problems extremely difficult. And there were problems: bicycles are not allowed in the rooms, so you have to leave them in a shared storage room at your own risk. I was also charged more than the amount shown on Booking.com. The money was eventually refunded, but resolving the issue took unnecessary time and effort. Overall, the staff can be quite short-tempered and rude in their communication. If you are arriving by car, keep in mind that the parking is underground and the car has to be taken down by an elevator. Allow around 10 minutes each time you enter or leave, assuming there is no queue. It is also quite noisy, even with the windows closed. You can clearly hear traffic and even cyclists passing on the street below.