Plitvice Holiday Resort

La localisation. C’est très nature

Room is clean, swimming pool is very nice, location is great.

Construction next to our cabin, they began working quite early.

Tout ! La beauté du lieu, la piscine, la propreté, le personnel, l’emplacement et les différents logements

The pool. The outdoors. The rating is mostly for these. If it was only for the room, I would have rated 3.

The room was the worst in this trip to Croatia. It was overpriced for what it offered. At most 2 stars, far from the 4 stars they advertise. We stayed in a room in the old cabin. It had a very bad smell (moldy and wet), no insects net at the window (thus we couldn't refresh the air in the room), full of insects (alive and dead, spiders, mosquitos and other bugs), very worn out and small bathroom (almost like a RV bath), poor water pressure and the soap dispenser almost useless (I had to push at least 10 times in order to get a normal dose). I have read other similar reviews and also the property's responses. I understand that the cabin is 50 years old, but if you can't reach the same rating and quality for all your rooms, than you shouldn't rent them. I think we would have been better in a tent. Also, I have seen that the property tends to shift the blame on the guests for bad reviews. They bring reproaches to guest who didn't complain about the conditions at the front desk during the stay and they say that they could have provided a better room. I don't agree with this practice, and please if you want to reply to this review in such manner, please don't, an apology will be better. If I book a room at a hotel rated with 4 stars on Booking.com I don't espect any trouble. I don't want to loose any of my precious time debating with your employees, I prefer relaxing in my vacation. So that's what I did, even if I was very disappointed about the room. I went to the pool, had one of your overpriced beers, ate at your restaurant (great service by the way, even if the food was average) and was happy about the next day visit to Plivitce Lakes National Park, which was amazing. I am writing this from the comfort of my home, and I ask you again, don't insult me with your corporate template reply. I want to come back again to see the Plivitce Lakes National Park but I will surely pick another accomodation. I wish you all the best!