Palazzo Alfieri - Place of Charme

The restaurant at lunch and the outdoor bar area were very nice and comfortable, the staff were very good and the location is perfect

The rooms are poorly equipped. We had a junior suite overlooking the river which could only be seen by standing right up at the window. The room was enormous but poorly equipped and designed, hardly any space for clothes to be hung, no space for toiletries in the bathroom and very much style over substance. Breakfast is buffet style and very average

Fantastic location 5 minute walk to all the Shopping and restaurants.

The lighting was very poor in the rooms.

The location is excellent, making it very convenient for exploring the city and getting around. The windows are also quite robust so even if your room faces the street you don’t get outside noise.

The breakfast was unfortunately a major disappointment. I hate to be overly negative, but my partner and I found the food genuinely inedible. Although breakfast was included in our room rate, after the first morning we chose to eat breakfast elsewhere for the remainder of our stay. We also had an issue with our first room. We were staying in a suite with a very old air-conditioning system that was incredibly loud and kept us awake for much of the night. Unfortunately, it was also too warm to comfortably sleep without the AC on. That said, we raised the issue with the staff the following morning and they were very kind and helpful, moving us to another suite with a much more modern AC system, which worked perfectly. We really appreciated how promptly and graciously they handled the situation. I want to note I had stayed at this hotel twice before and hadn’t encountered these issues previously.

Location perfect on Arno River near all shopping and dining

The staff at front desk unprofessional, unhelpful, rude