The property felt clean, cared for and was comfortable

My Husband and I love staying at Tilford woods and have for over 15 years. We usually stay in a Sturt lodge which is perfect for us. This time we were in a Cobbett traditional which is a little smaller but has a hot tub and sauna and a washing machine. The lodge itself has just what you could need for a stay away. The rooms are comfy and large, the bedroom has a door to the patio with the hot tub and the bathroom leads to the sauna. Overall we were happy with our stay

Although the lodge had all you could need for a break away the sauna and hot tub were surplus to our requirements.

Location, type of chalet! Spa!

Nothing

Clean, bed was comfortable, enjoyed use off the hot tub. Decent towels. Heating was effective.

No welcome, no welcome pack, couldn't get sauna to work, got tub area was private to the point of feeling like prison! No soft furnishings, not homely, but shabby in areas (esp. kitchen worktop, bath side, painting). Lack of supplies provided or two people on arrival i.e. tea, coffee, sugar, milk. Poor quality toilet roll. Shower was not good, and not safe being a shower tap. I had to get in bath to set temperature through the taps and then turn to redirect water through to shower - difficult to get temperature right and if too hot I had to get under the water to change the temp via the tap.