Hotel CasaBakal - A pie de Laguna - Bacalar

Its location is right at the lake enabling easy acces

There’s no real value for money except access to the lake. Very overpriced in terms of facility, cleanliness and general attention to customer. The staff of the hotel seemed to find every question a hassle.

Lovely location! The glamping is stunning and really good food and overall great staff. Really absolutely loved it!

Language barrier made it a bit tougher to communicate with staff but still very friendly helpful staff.

L'emplacement est incroyable Face à la lagune et l'île aux oiseaux Vous pouvez admirer un très beau levé du soleil La mise à disposition à la demande de kayak et Paddel a plu aux petits comme aux grands

La chambre face a la lagune à une vue magnifique mais l'intérieur de la chambre est ce qu'il y a de plus basique et encore . Elle mérite un bon rafraîchissement , la literie est catastrophique c'est bien dommage ! C'est le seul bémol de cet hôtel , heureusement que nous passions notre temps à l'extérieur

Beautiful location, staff were very pleasant. Enjoyed the boat trip.

Had a lake view room but it did have a damp smell which was off putting. Having to either use aircon or fan at night due to heat was difficult as it then made the room cold. Breakfast included but out of 4 days, the order was taken incorrectly 3 times despite them using a tablet, very annoying. Very very noisy workers next door from 6:45 was ridiculous. Also the pool bar music started at 8am to 10pm - this was too excessive and not required as it’s meant to be a wellness facility. Enjoyed boat trip but photos taken on Johns iPhone and drone footage ridiculously expensive at 700 pesos, declined to but so we both lost out with no sale for him.