Caroline Suite

Location and staff were good and nice breakfast loved my room too.

The codes to get in

Great location and friendly staff

Location

Nothing

Looked nothing like the photos but actually a marked improvement. I had a jacuzzi bath in my room which I wasn’t expecting. Large comfy bed and plenty of plug sockets.

The tv remote was broken. When I picked it up it fell apart which meant I couldn’t watch tv and after a long journey to get to Rome I didn’t have the energy to ask the staff. The front ‘secure’ door of the building on the street did not lock. So anyone could walk in which was a worry as it is not in a safe neighbourhood at all. I could have been followed in. When I told reception he said don’t worry I’m watching the cctv. But when I left early the next morning to drop my keys back he had clearly been asleep! Lastly, the jacuzzi bath tap was spirting water in the wrong direction. I realised it was full of limescale so I cleaned it out and it now works fine. Not sure why they hadn’t done this. I filled the bath and got in. Turned on the jets and a load of brown sludge came out into the bath. Again after a long trip and a long wait for the bath to fill this was not the best. I had to get out. Drain the bath, clean it and fill it again.