The Draftsman, Autograph Collection

the reservation stated that breakfast was included, but the hotel does not serve breakfast. the pillows were too thick and hard. not enough places to open the luggage on

The room was spacious and clean!

Nice ambiance and cozy vibes!

Breakfast was good but service slow. Great locatuion. Clean comfy rooms.

Front desk was in a shambles. Couldn't check in at 2 pm, which was okay, but when I came back later they said my queen room (2 queen beds) was gone and that I would have to take a king. But couldn't do that bc of travel with my business colleague. The front desk was very cagey but as I started to note that this was unacceptable for anyone (and esp a Bonvoy level like mine), the person went to the front desk manager and got us 2 king rooms--at first they tried to charge me for 2 rooms but eventually made it right and split my 1 room cost across two king rooms. BUT next morning at check out more rigmarole about how that billing arrangement cannot be done without a manager etc until I had to note a manger must have approved the night before. In any event, a real mess at front desk.