Pickalbatros Alf Leila Wa Leila Resort - Neverland Hurghada

Everything here was wonderful, especially the service. A special thanks to Mr. Mohamed Ahmed at the reception, who was extremely helpful and always tried his best to fulfill all of our requests. The staff were very friendly and helpful, and we really enjoyed the aqua park and the entertainment activities. The animation team was amazing and made our stay even more enjoyable. Overall, it was a wonderful experience, and we really enjoyed our stay. We would definitely recommend this place and hope to visit again soon.

Nothing

The most fascinating place you can feel happy The hotel has a brilliant management they can handle each detail at the hotel perfectly

Nothing at all

- The hotel is kids friendly. - The aqua park is super for both adults and kids. - Rooms are big and clean. - Pools are everywhere. - You will never be bored in whether in the morning or the evening and in all times because there is always a thing to do. - The quality of the food is super and the snacks are everywhere and they are various. - Life guards are everywhere. - The access of Jungle Park facilities is excellent.

- I really wonder why is the doctor’s consultation costs 100 Euro. I can understand it when there will be an action to take, but it is non sense for only consultations! - As in most Egyptian hotels, there is a little discrimination between Egyptians and foreigners. Smiles and greetings are for foreigners. You can see it clearly when there is an Egyptian and a foreigner walking side by side. As an Egyptian, you will feel it. That is a bad feeling to be felt honestly. As an Egyptian, I missed this smile and this friendly behavior ,especially, in the reception. I really need them to focus on this point and to deeply work on it. - The fridge in the room is somehow is hot not cold. - The hairdryer in the room isn’t strong enough.

Aqua park

Unprofessional reception staff, bellow average food, and infrequent shuttle bus. I asked to change the room to ground floor, Kareem ( receptionist) claimed non available and there were plenty vacant rooms, then his colleague ( Mohammad) came a long to offer a night show to make it up for us to find out it’s a complimentary show for all guests.. I felt I was dealing with con-artists.