Hotel Nassereinerhof

Gentillesse du personnel, hôtel familial très agréable

We liked the views from the room, access to the bacony facing the mountains Great breakfast we could eat outside on the terrace with our dog. Staff was super helpful and accomodating for us and our four legged best friend

all great !

Excellent breakfast

The location is very good and convenient for the Nasserein lift and access to the ski area. The hotel itself was clean and the surrounding scenery is beautiful, which is what you expect in St. Anton.

Unfortunately my stay was disappointing because I booked and paid for a superior room but was given what was clearly a basic standard room. After travelling from the other side of the world on four flights I simply wanted to check in and rest, so I trusted what I was told at reception. By the time I realised the room was not the category I had booked, the correct room had already been given to someone else. I raised the issue during my stay and was told it would be addressed, but the compensation offered at the end was only around €140, which felt inadequate considering I spent the entire week in a small room with poor lighting, an uncomfortable bed and a very small shower.