Hotel Alpha

The room was quite spacious for the price. Lots of places to eat and a grocery store very close by. The metro station was close as well.

The reception is not always staffed, even at check out times. There are instructions to input a "KEY CODE" into the door to open it, but I never received one.

Nice area. Near the tram stop so easy to get around. I liked the balcony. The bed was very comfortable.

When I arrived there were no staff and the code that they sent for the key box was wrong. I had to go to the restaurant underneath the hotel and ask. The guy made a phone call and got the right code. Gave me the keys and then charged me €12 to do it. Said it was because it was “out of hours “ it was 7 pm. I think this was a scam.

The parking is free but very narrow and small with only a couple of spots. We got a free 1 L water bottle in the room. The Wi Fi was fast. There are restaurants, shops and supermarkets nearby.

The pillows were very uncomfortable. The shower cabin and the bathroom were very small. There is no AC which is awful during the hot summer. There is a lot of noise and light coming in the room because the hotel is based on a busy street so it’s hard to sleep. There is never a person at the reception and you are always given a wrong code for the keys and you have to wait for somebody nearby to see and help you (the owner did not respond to messages in Booking and WhatsApp when we couldn’t check in but responded very fast when we wanted to extend our stay for one more night). Some of the towels were so old that they were torn apart. The Istanbul restaurant downstairs is expensive.

The hotel location, the price, the check-in and check-out were all very simple and straight forward.

We found a hair on the bed which was the reason for the rating on cleaness. We were not alble to get connected to the wifi which was very strange.