Castle Hotel Grof Degenfeld

Building and surroundings are beautiful. Well equipped facilities - pool, sauna etc in addition to the focus on wine.

Attitude of the staff was quite bewildering / bizarre. They gave us some options on wine tasting, we agreed on one and then they decided that they didn’t want to do what we agreed and tried to tell us we were mistaken in our understanding. Very very strange.

Ravissant manoir champêtre au milieu des vignes de Tokaj. On sent les efforts pour allier le style aristocratique d'autrefois avec le confort moderne. Mention spéciale pour le restaurant où l'on vous indique avec professionnalisme quels vins (de la propriété, absolument délicieux) vont le mieux s'associer aux différents plats du menu (également savoureux) De surcroît les prix restent tout à fait raisonnables. Le petit déjeuner peut se prendre sur la terrasse fleurie, tout est frais, copieux et excellent !

Personnellement j'ai trouvé le mobilier des chambres et la décoration en général un peu sévères et vieillots dans leur copie de l'ancien. Mais c'est un choix qu'on peut comprendre et il reste que tout était méticuleusement propre et bien entretenu.

Très bel hôtel au milieu des vignes Tout confort et très calme Petit déjeuner très copieux et délicieux

The hotel had good standard facilities as you would expect from something in this price range. Breakfast was good

Communication was disjointed. When I booked I was told the restaurant was not open for dinner on Sunday; when we got there we were asked if we would have dinner there (I had already booked elsewhere because of the previous statement). We were told checkin was at 2pm but when we arrived our room wasn’t ready in spite of the hotel seeming to be largely empty. We were told that organising a taxi to dinner would not be an issue; when the time came no taxi was available and the hotel could not suggest an alternative plan. The above are small things but taken together reduced our enjoyment of our stay and our rating of the hotel.