Hotel Ambiente Walldorf

Breakfast was excellent

Staff, the kitchen staff was extremely helpful and proactive in arranging gluten free options for me. Reception staff were also very helpful and responsive. Location. Everything in Walldorf is walkable so this was helpful.

For the price, the facilities seemed 'limited' but this could just be because Walldorf being a popular location?

This was our 2nd time we stayed overnight as is very convenient distance from the highway as we were driving. The hotel is just very nice with relaxing athmosphere, the sauna and jacuzzi are a plus we profited in the morning. Furry friends welcomed with plates and a "goody" which is also appreciated. The studio room we had is wonderfully spacious. Breakfast is very good. Also plus for free parking and the bar. The town is few minutes walk and is also very nice with plenty of restaurants.

If something is to be said, the pillows were too thick to our taste, maybe to have an alternative.

Location good minutes walk from the high street. Good buffet style breakfast. Secure underground parking at no extra cost.

We were informed on arrival that room services ie making bed and change of towels etc would only take place every 3 days. As we had arranged a 3 night stay room service was non existent! This is unacceptable for a 4 star hotel and we made our views known to the management who in reply and unapologetic claimed they were following suit of other hotels not only in the area but also Germany generally. Clearly untrue as our stays at other hotels during previous days did not confirm this! As we have stayed at this hotel several times in the past we were clearly disappointed and the hotel really needs to get its act together?