Hotel Sa Franquesa Nova

Beautiful resort with a retreat type feeling. Decorated in soft restful tones. Landscaping is spectacular! Pool area is very nice. Breakfast and dinner were very good with many selections. Whole resort is well maintained and lovely.

Staff could be more attentive. At times could not find the wait staff and help, but once they showed, they were helpful.

Tout était super ! Même si l'hôtel se situe un peu à l'écart de la côte, ça nous a fait super plaisir de rester loin de la foule dans une atmosphère comme celle-ci.

Fantastic hotel - comfortable, beautiful location, tastefully finished, excellent staff and delicious food. We loved the setting, and made great use of the bikes on offer to explore the estate.

The massage we had on site could have been better - the masseuse was ok but seemed a bit distracted at times.

A stunning finca location in the heart of Mallorca away from the beaches and tourists surrounded by the hotel's vineyards and olive trees. A lovely large swimming pool is set in the centre of the property looking out across the beautiful countryside.

Unfortunately for a four star property it just didn't hit the stars. We stayed in a suite which were all located in a separate block away from the property. All the suites were next to each other with their seating area in front of each cottage, which meant there was not much privacy as everyone walked past. Size wise the room was fine with it's own bedroom and living room, but it was void of any luxury. There was one picture hanging in the living room - the rest of the property bare white walls. No mini bar. No products to put in the bath. A kettle that would look happy in a Holiday Inn. It's the little things that matter ... the worse part of our stay was the restaurant. Breakfast was great, no grumbles, but lunch would have been better at Holiday Inn. For lunch it was burgers, pasta, pizza or salad. The pizzas and burgers were frozen, and the salad dressing from a bottle. Very disappointing. Dinner was better but certainly not to four star standard. One silver lining - their own white wine was very good. Finally, the reception staff: we only visited for three nights so came by taxi & planned two dinners in the local town Manacor to visit friends who live there. We asked if they could arrange taxis and they just shrugged saying it was very difficult to organise .. so we organised ourselves through our local friends. Overall: this should be a sensational property but it is not ......