Brunton Boatyard - A CGH Earth Experience

Great location, beautiful spacious room overlooking the river. The food at both restaurants was delicious. Easy to walk around and explore the local area

Nothing

Everything. The property itself is stunning but the staff are incredible. They really made our stay special. The food and location are fantastic. I’d stay here again in. Heartbeat.

Every thing was good

The food was exceptional at both History and Armoury and the restaurant staff is attentive and considerate. For example, they offered to pack additional breakfast as they thought I didn’t eat enough. The complimentary 45-minute sunset cruise is a must-do. The design, maps and architecture are worth seeing as well.

Faced recurring issues with electricity and air conditioning in my room, which completely spoilt the overall experience. After complaining to the staff multiple times, they kept mentioning that it is due to load shedding. However, the electricity in my room was out for 20 minutes and then 10 minutes each time, indicating that the generator was not working correctly as well. This also meant that the room did not cool down properly at all, which disrupted my sleep. My request for a room change was completely ignored. For a property charging relatively high prices, such issues unacceptable. Asking the guest multiple times whether the issue was resolved is not enough, if you cannot provide a logical solution. They also did not send anyone to the room, even for a courtesy visit, which should be the bare minimum. Additionally, the room was not ready at the stated check-in time.