Seven Park Hotel Lake Como - Adults Only

Le concept adult only

La proximité avec le lac le calme et la propretés

Rien

Tout est très facile d’accès, aussi bien pour rejoindre les chambres que pour accéder au parking. L’hôtel est très agréable, pratique et confortable. Nous avons passé un très bon séjour.

There is a nice pool and the hotel areanis quite large

- We had booked two rooms but, upon check-in, were assigned an accessible room without any prior notice or explanation. For a rather large person, the shower setup without any glass partition or curtain is not particularly practical and resulted in water getting all over the bathroom. As the hotel was fully booked, we understand that changing the room may not have been possible. However, no alternative solution or compensation was offered. - Furthermore, the bathroom was not properly cleaned when we checked in. I informed Reception about this at around 4:00 pm, but was told that “all cleaning staff had already left the hotel” and that I should come back the following day. This was particularly disappointing, as there was again no attempt to offer an immediate solution or any form of compensation. As a result, I had no other option but to use the bathroom as it was, despite it not having been properly cleaned.