Residence Mahala - Boutique Stay Near Old Town

La chambre était très propre

Pour accéder au centre du vieux Sarajevo un peu fatiguant, dans une montée

Love the location

Parking was hard to find

Amazing apartment! It was very clean, comfortable, and the bed was really comfy. The owner was very helpful and friendly. The location is also great, close to the city center. I really enjoyed my stay and would definitely recommend it!

NA

There was nothing wrong with the room, it was nice and clean, however a shower curtain is missing (everything in the bathroom gets wet) but the service was absolutely not top notch. We were received by the owner's mother, who speaks no English, which was a little difficult. We did not get the room we had booked, we got the smallest double room but had booked a Deluxe 3 bed room. We didn't say anything to the mother as it was a bit confusing that she couldn't communicate with us, so we wrote a message via Booking.com - we're still waiting for a reply. The next day I wrote a message about payment, no reply either. One morning we met the mother, who tried to tell us that we had been given the wrong room. She then called the son (the owner) and he said: I have to look into that, I asked if he couldn't look into it right away. He asked to have the mother back - she nodded, so when I paid I expected a reduction in the price but no. We were absolutely not happy to pay for something we did not get, therefore we will not recommend this place.