Lovely 2 bedroom chalet, had everything we needed, great location and homely. We will be back

L’accueil chaleureux, la propreté du logement, la localisation, le calme.

L’emplacement, le format “chalet”, le personnel, les équipements du logement.

Absence de parking appartenant à l’hôtel

Great location.

There was some confusion around the number of guest. We booked 2 rooms for 2 couples. There was an email showing each. The rooms had a double bed but we were advised that we had only booked for one person per room and were required to pay an additional CHF 100 (including breakfast) per person per night. A look at the differences in cost of one or two persons per room on the Booking.com website reflects that we were very heavily penalised. As it was a busy time of year and we were unlikely to obtain other accommodation at short notice we were forced to pay this additional costs. On arrival home, I sent a copy of the email showing the confirmation of 2 persons per room and a total of 4 person. My emails have been ignored. BEWARE - ensure that number of people per room is correct or you will be charged a highly inflated rate for the second person in the room. As advised by a local Grindelwald resident - tourists in Grindelwald are cannon fodder