Castle View Haveli

It's a unique property. The Haveli that is as old as a castle itself. It still preserves some old furniture and stuff. Very authentic! The staff is excellent, so nice and friendly. Great value!

The view of the castle was spectacular. And getting a sense of Jodhpur from the terrace was enchanting. The room was fine and met the expectations. The bed needed an extra sheet under blankets. The bathroom, as large as it was, wasn't properly laid out. getting to the WC with a wet floor after the shower was a problem. The restaurant staff was responsive and the cook made the food with care and followed the special diet instructions. After the initial disappointment with the accommodation, we found the manager and the staff extremely responsive and helpful. The room we finally got was on the top floor, probably the best room, even if a bit high to climb to. once teh elevator is in place, things may be different.

We had to wait for a long time to get the rickshaw sent by the hotel, resulting in a police ticket. The miscommunication in the location was a problem. Upon arrival in the rickshaw we were unhappy with the size and style of the room and the bathroom. We finally got to the room we could live with, after checking various rooms. the staff at all level was overall responsive and helpful except for one morning, there was no response and no one showed up after checking for an hour. Apparently the night before they had many guests and the night got too late for them. I think the staff shifts need to be correctly assigned as night and morning staff. Overall, they all wanted to be helpful, but the manager needs to find a way to organize the staffing structure well.

Absolument tout ! Cet hôtel a été le plus beau de notre voyage : cette ancienne maison pourrait être un musée tant elle regorge de trésors ! La literie, le personnel adorable, le petit déjeuner de qualité mais surtout la vue incroyable !

Rien

Very nice place, we loved the room and the view.

The washroom wasn’t clean. The service was really bad. When we arrived there was nobody at the reception. When we tried to order at 21.00, the restaurant was already closed, and the common place were really uncleaned. (Cigarets on the floor, tables dirty with old plate from people before, the personnel was here but didn’t clean)