Vanilla Garden Boutique Hotel - Adults Only

La disponibilité du personnel

Je dirai un petit dej un peu plus varié

Great size, clean, modern, no sun bed struggles

2nd visit to vanilla Garden and were not disappointed lovely hotel,staff and location.

Nothing to complain about.

Very friendly and helpful staff at reception. There is a hotel cat which automatically gives it an extra star. The bed was great, as were the showers. Rooms relatively modern although not every outlet working. Great location near the beach. Nice and quiet pool. There was just enough sun loungers but high season might be stretching it a bit.

Someone violently broke in to our room on our last visit (while we were in the room), caused structural damage and violently threatened us, and absolutely no one cared. After complaining we were told to report to check in if we visited again to discuss discounts or upgrades. Thinking it was an unlucky one off, we rebooked and were then told 'that manager doesn't work here anymore' and that was the end of it. Upon protesting, we're given a 'pool view' upgrade. Not sure in what way it was an upgrade, same room type, but located next to the maintenance room (a lot of noise), and the housekeeping station (again more noise). Despite asking for housekeeping, our room was missed 3 of the 4 days (request 'on' for a min of 5 or 6 hours each day). The balcony door was extremely difficult to open. The air conditioning in the room was terrible, despite choosing a temperature on the AC unit, it simply didn't work. We had to buy 2 x small fans for the room in order to get any sleep.