お料理が丁寧に作られていてとても美味しかったです 貸切風呂の雰囲気が素敵でした。 スタッフも親切で良かったです

Wi-Fiが弱く部屋でしか使えませんでした

El lugar esta en el bosque en la oriia de un arroyo en plena naturaleza. Muy hermoso.

El aire acondicionado en el pasillo y en el comedor estaba excesivamente frio.

お食事が夕食、朝食とも素晴らしく、肉を食べない婿への配慮も完璧、英語のメニューと誕生祝いの花火にも感激。 宿泊した漱石の部屋の窓からの景色とかけ流し風呂とサウナを楽しめた。 帰途湯河原駅まで送っていただけたのも有り難かった。

高齢者にとって急な階段の上り下りがつらく、エレベーターがあったらと思った。 狸の置物のある大浴場の露天風呂に手すりがなかったので、足元に自信がなく入れなかった。

The ryokan was located in a very pretty, serene area surrounded by trees. The food presentation was beautiful, room was big, beds comfy, staff were helpful. The public and private onsens were all wonderful.

The rooms are supposed to be non-smoking inside, however they allow smoking on the patios. As a result, our room smelled so strongly of cigarettes that it made my head hurt. When I pointed this out, they offered some deodorizing spray (which did nothing). I would not have stayed here had I known it was going to smell that badly. There were also quite a few bugs that made their way inside - I think because the front door has a huge gap in the bottom. We had a private outdoor bath which became full of tiny insects after the first night, so we didn’t use it. It would be nice if that was part of the daily room refresh. Additionally, the provided drinks were two beers and 4 waters. While we appreciate that many waters, for such an upscale, expensive ryokan, I would have expected various other things (like a juice and Coke), as it was very sparse compared to elsewhere I’ve stayed.