Gatto Bianco House

Location

Location & quiet

First of all, staff are amazing. They are friendly, helpful and likeable. I would like to extend my sincere thanks to the ladies who clean our room every day and to the ladies who prepare breakfast. Our room was cleaned every day, and our towels were replaced. In fact, one day the bathroom drain got clogged; I told the ladies who were cleaning the room, and they fixed the problem right away. I must especially mention that on the day we first checked in—after arriving at the hotel from the train station in the heat of Bari—when we walked into the room, the air conditioner was set to 16 degrees and the room was freezing cold; for that alone, I’m giving it 10 points. It felt like an oasis in the scorching desert at that moment. The hotel's location is great. Everything is within walking distance. The Wi-Fi connection is good. The room is spacious and airy. The balcony is really nice. Breakfast is good. I definitely recommend it.

The access code system for the room malfunctioned. More specifically, the locking mechanism broke. They helped us right away, and we were able to get the key. This aspect could be improved.

Good price. Close to Bari town centre and station. Quiet

The check in process is terrible. The property is not manned and requires an app to check in. Use of the app is not intuitive and we managed to lock our bags in a room that we should not have been in. One of the door locks did not work. Thankfully we were able to contact a staff member to come help.