Hotel Excelsior - by Liburnia Hotels & Villas

Location

Rude cleaning ladies. Slow elevator. Very noisy AC system. Dirty carpet all over the floors, even in our rooms..

Spa therapist Melita was amazing—professional, skilled, and made the treatment truly relaxing. The spa facilities are clean and pleasant, creating a nice atmosphere overall. The only downside was that children were allowed in the spa, which made it difficult to fully relax and enjoy the peaceful environment. I hope the hotel considers introducing adults-only hours or a separate adults-only spa area.

Not providing 2 pillows. No bathrobe in the Spa. No staff in the lobby bar ( the lobby bar should be fully staffed the entire day).

Overall great value for money, nice pools and a lovely location.

Outdoor area of SPA is a shame, dirty and dusty and all of that dirt ends up in the indoor pool! Such a pity, as the rest of the hotel is particular well cleaned.

Clean beach, cleanness around, housekeeping, all of these were good. Multicultural staff.

Very small offer of non alcoholic cocktails, stairs to the beach for pregnant woman it is not good. Sun-bed fight…. Hotel outside needs reconstruction, the prices in the bar are higher than we had in Dubai pizza 12-15€ mojito 10,50€, juice 5-6 € 200ml. When I asked for piña colada without alcohol, they said the price will be the same like for alcoholic version of the drink. Service is not even close to those prices. Also, they said the parking was monitored, but only the entrance, there is no single camera in garage and spots are so tight. A lot of smokers on the beach. Overcrowded with unpleasant Hungarian tourists.