Hotel & Restaurant Sonne

Gemütlich Familien geführt, aufmerksam ganz tolles Frühstück in einer super Lage

Durch die Lage an der Hauptstraße ist natürlich ein geöffnetes Fenster etwas Lärmintensiv

Keine Frage, die Sonne ist eine gutes Hotel mit freundlichen Menschen und einem guten Preis-Leistungsverhältnis! Zentrale Lage an der Fußgängerzone, Bikes können untergestellt und geladen werden.

Trotzdem würde ich dort kein zweites Mal buchen. Wie ich - leider erst vor Ort - feststellen musste, steht im Restaurant Stopfleber (fois gras) auf der Speisekarte. Da ist das Tierleid Stammgast.

Sehr freundliches Personal und tolles, gepflegtes Ambiente

Wellnessbereich könnte etwas größer sein.

Location is ok, in the middle of the village just outside Freiburg

We booked a room for 2 nights with a king bed as presented on booking.com and had the surprise of receiving a bed with 2 (two) mattresses. We came down to reception and complained that we booked a king size bed and wanted to use a room with a king size bed and king size mattress as booked and confirmed. We got surprised with the answers! The lady at reception (might be the owner or a senior employee of the hotel) replied that all rooms are with 2 mattresses and that with 2 mattresses it is a king size bed! Then she also replied that if we did not like the room, we could leave next morning without being charged the second night! For the "hotelier" I am, if the hotel confirms a room type and can not offer the room confirmed, it is up to the hotel to find a solution, to assume the cost of the relocation if there is place and reason to do a relocation, or to give a compensation! After reflection we decide to stay the 2 nights, as it was too late to find a room in the area for the same budget, not to mention the inconvenience of unpacking and packing our belongings every night for a 2 night stay. This issue almost ruined what was supposed to be a romantic winter weekend in the Black Forest. On the first morning we came for breakfast at 9:30 and found a crowded breakfast room and an empty buffet... some bread, dried scrambled eggs, cereal and cold cuts, but no Danish pastries or croissants or even sausages and bacon. We discovered next morning that besides scrambled eggs, a hot breakfast and croissants/Danish pastries are not standard in this hotel! We did not even complain about it as the experience at arrival just told us to pay go away! To sum up, this stay told us important lessons: unless if we have good references, not to book outside hotels where there are standards of service and equipment to be respected. We won't book this hotel again!